Novel Coronavirus (COVID-19)

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Current Visitor Restrictions at NMC

Effective April 3, 2020, Newton Medical Center initiated the following increased visitor restrictions at locations, including the hospital and NMC clinics in Newton, Hesston, Park City, Valley Center and Wichita.

Visitor Restrictions

  • Patients and allowed visitors will be required to wear a mask upon entering NMC facilities.
  • Visitors will be restricted within the hospital except for the following:
    • Labor and delivery patients (allowed one support person)
    • Pediatric or special needs patients (allowed one legal guardian)
    • End-of-life family visitation (case-by-case evaluation)
  • NMC clinics will still welcome one support person for all patients.
  • Patients and allowed visitors will be required to answer screening questions upon entering the facility for:
    • Respiratory Symptoms (fever, cough, shortness of breath)
    • Travel or mass gathering attendance in the last 14 days
    • Close contact with a person that has suspected or confirmed COVID-19

Patient/Visitor Entrance Hours 

Front Entrance
Weekdays, 8 a.m.-8 p.m. 

Emergency Entrance
Always Open

  • Virtual visits are encouraged
  • Patients and visitors may only enter the through the Emergency or Front entrance every Monday through Friday
  • The front entrance will be closed every weekend. Visitors will need to enter through the Emergency department
  • Visiting hours will be limited daily to 8:00 a.m. to 8:00 p.m.
  • Hospital patients who are suspected or have tested positive with COVID-19 will not be allowed visitors.
  • Individuals visiting to handle billing questions or medical information releases should call 316-283-2700 in advance for an appointment and instructions.

Other Closures

NMC’s Patient Financial Services (Billing) and Health Information Management (Medical Records) offices are closed to visitors and patients at this time for the safety of the community and our staff until further notice. If you need to contact either office, we encourage you to contact us in the following methods: 

Patient Financial

  • Questions about your account? Call us at 316-804-6255     
  • Want to set up a payment plan? Call the Midland Group at 316-201-9254       
  • Need to make a payment? Pay online at or by call us at 316-804-6255
  • Health care assistance applications are available at You can submit your application via fax 316-804-6280 or mail to

Newton Medical Center
Patient Financial
PO Box 308
Newton KS 67114 

Health Information

Newton Medical Center
Health Information Managment
PO Box 308
Newton KS 67114 

Need paper copies of your medical records immediately? Call us at 316-804-6204 to schedule an appointment to visit us in the office.  

These changes have been made under guidance from the Centers for Disease Control and Prevention (CDC) and Centers of Medicare and Medicaid Services (CMS), which emphasizes increased infection prevention methods, enhanced social distancing, and protecting acute care patient health.

Sedgwick County Clinics Open

Sedgwick county has issued an emergency order for all non-essential businesses to close as of 12:01 a.m. on Wednesday, March 25, 2020.


As essential businesses, Newton Medical Center’s four clinics in Sedgwick County will remain open during regular office hours.

If you have questions about your appointment or are experiencing symptoms such as fever, cough or shortness of breath, call first for instructions.

316-440-4466 Park City Walk-In Health Clinic

316-942-1321 Midwest Occupational Medicine

316-755-1511 Medical Plaza of Valley Center

316-838-8585 North Amidon Family Physicians

COVID-19 Protocols at NMC

Newton Medical Center has been tracking the developments and updates regarding novel coronavirus (COVID-19). The hospital is staffed and has protocols in place to protect and defend the Newton community from the spread of this virus.

Since the World Health Organization (WHO) and Centers for Disease Control (CDC) warned of the COVID-19 outbreak on January 31, 2020, NMC management staff has been assessing and planning to ensure the safety of our staff, patients and community.

In accordance with CDC protocols, patients undergo a series of screening questions upon admission. This assessment is used to identify and triage any patient under investigation. Our response process includes:

  • Question – Asking about current health, recent travel and any possible exposure to COVID-19
  • Observation – Watching for symptoms of fever, cough and shortness of breath
  • Isolation – Placing a face mask on a patient who shows signs of those symptoms and meets screen criteria, then moving them to a negative airflow patient room for observation
  • Precaution – Utilize airborne and standard contact precautions with eye protection, gloves, face mask and gown for any person who enters the room with the patient
  • Protection – Wear all personal protection equipment (gloves, face mask, etc.) while working with the patient under investigation

COVID-19 Facts

There is a lot of confusion surrounding the current state of the country and the risk of contracting COVID-19. According to the CDC, The risk of getting sick with this virus in the USA is low. Simple hand-washing and other hygiene as well as staying home when you’re sick and avoiding others with symptoms of any illness can help prevent you from becoming ill. The CDC has debunked several myths surrounding novel coronavirus. Here are the facts.

Frequently Asked Questions (FAQs)

What is novel coronavirus?

The CDC describes the novel coronavirus or COVID-19 as a mild to severe respiratory virus. Symptoms include:

  • Fever
  • Cough
  • Shortness of Breath

You can find more information about COVID-19 on the CDC’s website.

How does COVID-19 spread?

When a new virus appears, determining the specific way it is spread can be difficult. Check out the latest information on how it may be spread.

How to wear a mask graphic with directions on how to wear a mask if you're sick

How do you prevent novel coronavirus?

As with any illness, hand-washing is a good place to start. Also, if you see someone showing symptoms of being sick, keep your distance. Stay home if you’re feeling ill or have a fever. For a complete list of preventative measures, visit the CDC’s prevention & treatment page.

The Kansas Department of Health and Environment (KDHE) has also provided great resources for you, your friends and family.

What do I do if I think I’ve become infected by COVID-19 or novel coronavirus?

If you have symptoms of coronavirus and have traveled to attended a mass gathering (i.e. conferences, cruises, concerts, etc.) within 14 days of the onset, call your doctor immediately. Mention any travel to them and the names of those you’ve been in close contact with. Your doctor will determine if you need to be tested for novel coronavirus. For steps on how to prevent spread if you are sick, visit the CDC website.

For other questions regarding novel coronavirus (COVID-19), visit the CDC’s FAQs page or the World Health Organization’s (WHO) FAQs page.

Why can’t I get tested for COVID-19? I heard we could get tested anywhere?

NMC follows the currently testing guidelines set forth by the CDC and KDHE. Individuals who show clear signs of respiratory issues (fever or cough) and have traveled to high risk areas or been in contact with someone who has tested positive for COVID-19 will be isolated as a patient under investigation.

Follow preliminary evaluations, KDHE will make a final determination on COVID-19 testing.

If you do NOT meet the current CDC/KDHE testing criteria, you are identified as being low risk for the illness and are asked to follow these preventative measures:

  • Wash your hands thoroughly with soap and water
  • Practice social distancing
  • Avoid touching your eyes, nose and mouth
  • Isolate and stay home if you are ill
  • Regularly clean surfaces that are frequently touched

If you do not meet the necessary screening criteria and feel you should be tested, contact your primary care provider for further evaluation.

Is COVID-19 confirmed in Kansas?

Yes. The number of confirmed cases in Kansas is updated daily by KDHE. Access the real time map (Desktop | Mobile) for the latest numbers.

Where are the active cases of novel coronavirus?

We learn more on the topic of COVID-19 daily. A great resource to stay up-to-date on impacted areas includes a realtime map developed by Johns Hopkins University.

The novel coronavirus named COVID-19 is a new strain for which a vaccine has not yet been developed. Scientists with the National Institute of Allergy and Infectious Diseases are working on immunization therapies.

What is social distancing, and why is it important?

Our nation’s current response to COVID-19 is focused on what is called “flattening the curve,” to ensure local hospitals and healthcare providers can manage the potential influx of patients.

The best way to limit the spread of an illnesses to limit exposure. Cancelling events and closing activities where large groups gather improves our chances of slowing the spread of COVID-19.

Staying home and practicing social distancing (maintaining at least six feet between you and another person if you must go out into public) are ways to reduce your risk and the risk of those around you when it comes to exposure to COVID-19.

There are some people who may be more susceptible to COVID-19. These include those who are ages 60+ or have underlying health issues such as heart disease, diabetes, COPD/lung issues, cancer and other health factors. Even if you don’t fall into this category, you could spread the virus to someone who could develop serious complications from the COVID-19 virus.

You can also help prevent the spread by following good hand hygiene and avoiding touching your eyes, nose and mouth. Learn more ways to reduce the spread.

Can I visit my family member in the hospital?

Virtual visits are a great way to stay connected with a loved one who’s in the hospital while reducing everyone’s risk for exposure to COVID-19.

You can call (316) 283-2700 and ask for your loved one’s patient room number or use your phones, tablets or computers to video chat with Skype, WhatsApp, FaceTime, etc.

If you want a face-to-face visit with your loved one, please be familiar with NMC’s current hospital visitor restrictions:

  • Visitors under the age of 18 will NOT be permitted
  • Visitors may ONLY enter through the Emergency Department or hospital’s main entrance
  • All patients and visitors MUST complete screening questions regarding current health, recent travel and possible COVID-19 exposure prior to entry
  • If your screening shows that you are at risk for COVID-19, you will not be permitted entry and will be given additional instructions.

How does COVID-19 affect my medicare or medicaid benefits?

COVID-19 might have an impact on your medicare and medicaid plans due to recent changes in the programs. To learn how you might be directly impacted, visit this resource from The Midland Group.

Coronavirus Scam Alert

The WHO is warning people to be on alert about malicious emails and scams capitalizing on the coronavirus outbreak. Learn more through the WHO Cyber Security page.