Newton Medical Center’s Critical Care Unit (CCU), also referred to as an intensive care unit, is for patients who require more focused nursing care while recovering from a major surgery, injury or illness.
Our staff understands that the patient is not the only one affected when someone is hospitalized, and that admission to the CCU can create a great deal of stress and uncertainty for family and friends. Family and loved ones play an important part in a patient’s recovery, and we strive to involve them in the healing process while providing our patients necessary time to rest and heal.
To provide a balance between family contact and rest time, we have developed the following guidelines we ask you to follow:
- Please keep unit traffic to a minimum. Because there is a lot of activity in the CCU, we ask that you stay in the room of your loved one or the waiting area, not in the area around the unit desk. This prevents congestion in the unit and helps to maintain the privacy and confidentiality of all our patients.
- Please keep a quiet environment. Do not wake patients; rest is an important part of healing.
- Flowers, balloons, etc., are not permitted in the patient rooms. Cards, however, are welcome.
- Tobacco of any kind is not allowed on the Newton Medical Center campus.
Newton Medical Center does not restrict, limit, or deny visitation privileges on the basis of race, color, national origin, religion, gender, sexual orientation or disability.
Visitors under 12 years of age must be accompanied by a responsible adult. Visitors and patients should be aware that during specific seasons (such as flu season), children under the age of 12 years are not allowed to visit. This is for the safety of both patients and children. Please be aware of additional seasonal visitation information posted at the entrance.
We ask all visitors to keep in mind that patients are here due to illness, and we request that visits be kept short in order to allow patients to rest. Visitation may be restricted when desired by the patient or indicated by their condition. When entering the unit, please check in at the nurses’ desk before entering the patient’s room.
When you are visiting in the CCU, you may see equipment, including monitors, pumps, tubing, etc., that is used to help patients recover. Please do not touch the equipment unless instructed to by nursing staff. Alarms and bells may occasionally sound. Generally, these alert staff to normal changes in the patient or equipment. Please do not panic as the staff will respond to take care of the patient’s needs.
Our primary goal in the CCU is to provide the best care possible to your loved one. Please rest assured that each caregiver has been specially trained to care for those in the unit.
We recommend designating a family representative who can receive a detailed report from the physician and nurses. Friends and family can, in turn, direct their calls to that representative. Immediate family is welcome to call the CCU, day or night; however, frequent calls are discouraged. Please try not to call during shift change, between 6:30 to 7:30 a.m. and 6:30 to 7:30 p.m.
Our waiting room is located just outside the CCU. It is open 24 hours a day, seven days a week, and open to all friends and family. To maintain the privacy and dignity of our patients, you may be asked to wait in the waiting room during certain procedures.